Set up for you
Customers order from the chat, and your team answers from one inbox.
Customers open an order page from WhatsApp, with no app, and get a message at each step. Every order and chat is on your team’s screen.
Sample screen of a fictional business. The names and numbers are made up; they are not ALYR’s results.
- Today
- I need two AC filters and a thermostat.
- Here is our order page. Pick what you need.Open the order page
- Order #1042 received: 3 items, QAR 385.
- 2 ×AC filterQAR 120
- 1 ×Digital thermostatQAR 265
TotalQAR 385
The customer orders from a page made for their phone. Your team sees it the moment it lands.
Your number, agreed at setup
Which number your customers message is agreed with you at setup. We go through Meta's requirements with you first.
Built never to hold your money
Payment links are built and tested on a test page. Card payments start once a payment provider is connected.
No message without consent
A customer who says stop is not messaged again. Every consent is recorded.
What happens when a customer orders.
ALYR Chat sends the order page, keeps the order and messages the customer at each step.
Sample screen of a fictional business. The names and numbers are made up; they are not ALYR’s results.
- Here is our order page. Pick what you need.Open the order page
- Ordered 3 items, QAR 385
- Order #1042 received: 3 items, QAR 385.
- Request: order
- Reply sent
- Order #1042 saved
- Order #1042: new, unassigned
- Confirmation sent
- Tracking page made
- #1042Mariam Saleh · 3 itemsQAR 385New
She gets the confirmation
With the total, a payment link and her own tracking page.
What’s in ALYR Chat
For your customers
Your products and prices on a page that opens from the chat. No app, no account.
A payment link in the chat, and a message confirming payment the moment it is paid. Built and tested on a test page; card payments are not live yet.
Each order has its own page showing every step and who is looking after it.
Confirmed, ready, done: each change of status reaches them as a message.
ALYR answers in the language the customer writes in.
For your team
Every chat on your number in one place. Anyone can take a chat, and the team sees who has it.
When a person replies, automatic replies pause for that customer until the chat is closed.
Notes only the team can see, and ready answers for the questions you get every day.
Every chat and order has one person responsible, and the record of who did what cannot be edited.
Behind the scenes
Ordinary replies for 24 hours after a customer writes, approved wording after that. ALYR picks the right one each time.
A customer who says stop is not messaged again, and every consent is on record.
Each message is saved before it is sent, and tried again if WhatsApp is slow. A failure is shown, never hidden.
Each business is separated inside the database itself, not by a setting someone can forget.
ALYR records when each message is delivered and when it is read.
Sample screen of a fictional business. The names and numbers are made up; they are not ALYR’s results.
The phone shows the feature you are reading.
Everything listed here is built.
Your customers already message you before they visit or order. Those chats get lost, orders end up on paper, and payment means a transfer screenshot.
Fewer lost orders
Stop losing orders in the chat, even after hours or in the Friday rush.
Your customers stay yours
Orders that come to you direct carry no delivery-app commission. Your customer list stays yours.
Set up for you
We set it up for you. Your customers need no new app.
On WhatsApp’s official platform
A person from ALYR to talk to, a product in Arabic and English, and WhatsApp's official Business Platform.
For businesses that already run on WhatsApp.
Restaurants and cafes
Your menu in your customers' chat. Orders come to you direct, and your regulars stay yours.
Salons and barbers
Bookings and reminders are in ALYR Bookings. See ALYR Bookings
Home and field services
Parts and supplies ordered from a page, and an update at every step.
Shops and trading
Orders and payment links. Add ALYR Accounts for customers on credit. See ALYR Accounts
- If you run another kind of business, write to us about how you work today.
Works with the rest of ALYR.
- ALYR BookingsAppointments and reminders
Appointments from the same chat, with reminders.
See ALYR Bookings - ALYR AgentYour business in numbers
Comes with ALYR Chat: sales against the same days last week, orders waiting.
See ALYR Agent - ALYR AccountsCredit accounts
Let regulars put an order on their account.
See ALYR Accounts - ALYR ShelfItems and stock
Your order page shows your shelf: photos, sizes, and what has sold out.
See ALYR Shelf - ALYR DocsReceipts and invoices
A numbered receipt when an order is paid, in the chat while the customer’s conversation is open.
See ALYR Docs
Tell us how orders reach you today.
Send us a message. A person from ALYR replies, then comes to show you ALYR Chat on your own phone.